130 Leadership Competencies
Managers, aspiring managers, and
top-level leaders are all concerned with developing the competencies they need
to become more effective leaders. More than 100 years of leadership research
has outlined the successful skills and abilities that are associated with
leadership effectiveness. Here are my top 10, derived from our own research and
the broader research literature followed by the rest.
1. Social Intelligence (SI). This is not only one of the best predictors of effective
leadership, but it is poorly understood and under-researched. Social
intelligence is quite broad, but can best be seen in terms of understanding of
social situations and dynamics, and ability to operate effectively in a variety
of social situations. Our research suggests that social intelligence, which we
define as a constellation of social performance, sensitivity to social
situations, and role-playing skill are critically important for effective
leadership.
How to develop SI? Expose yourself to different people, different social
situations, and work to develop your social perceptiveness and ability to
engage others in conversation.
2.
Interpersonal Skills. Interpersonal skills could
be seen as a subset of social intelligence, but these are the more relationship-oriented
aspects of social effectiveness. We often talk about the “soft skills” of the
leader, and these are best represented by interpersonal skills.
How to develop interpersonal skills? Become an active listener, work on conversational and
speaking skills, (join toastmasters; networking groups), and work on
your personal relationships with friends, relatives, and your
significant other. These skills will generalize to workplace relationships.
3. Emotional
Skills/Intelligence (EI). A complement to social intelligence, emotional
intelligence is our ability to communicate at the emotional level,
understand emotions and emotional situations, and be in tune with our own
emotions. These are particularly related to leadership “charisma.”
How to develop EI? Practice “reading” others’ nonverbal cues, particularly
cues of emotion. Learn to regulate and control your emotions and your emotional
outbursts. Practice expressing feelings and become an effective emotional
“actor” – learning how to express emotions appropriately.
4. Prudence. Prudence is one of Aristotle’s cardinal virtues. A synonym
is “wisdom,” but it comes from being able to see others’ perspectives and
through being open to and considering others’ points of view.
How to develop Prudence? Listen to others. Work to be more open and more broad
minded. Learn to ask for others’ opinions and consider them as you choose a
course of action.
5. Courage. A second cardinal virtue is “Fortitude,” or courage. This
is having the courage to take calculated risks and the courage to: (a) stand up
for what you believe; (b) do the right thing.
How to develop Courage? This takes some effort, but is rooted in developing and
holding onto strong personal values. If you truly value something or someone
you will have the courage to stand by your principles (and your people).
6. Conflict Management. This is a “higher order” interpersonal skill that involves
helping colleagues to avoid or resolve interpersonal conflicts. Leaders are
often called upon to adjudicate when members are in conflict, but it also
involves having the ability to either avoid or resolve your own conflict
situations.
How to develop Conflict Management Skills. There are courses and workshops available to help you
understand and learn conflict management strategies. A big part of conflict
management is helping conflicting parties to collaborate (a win-win
outcome) or to compromise (each party needs to be flexible and give up
something).
7. Decision
Making. One of the core
competencies for leaders is the ability to make good decisions or lead a good
decision making process. There are better and worse ways to make decisions, and
a good leader understands when to make a decision, when to consult subordinates
or peers and bring them into the decision making process, and when it’s time to
step back and let others decide.
How to develop Decision Making Skills. Experience and studying when decisions have gone wrong and
gone right is the best way to hone these skills. We often learn more from our
mistakes than from our successes.
8. Political
Skills. Let’s face it. Every group
or organization is, at its core, full of politicking. People will try to bend
rules, gain allies, push their personal agenda, etc., in order to try to get
ahead. An effective leader is a good political player, who knows how the game
is played, but can also manage political behavior so that it does not lead to
group or organizational dysfunction.
How to develop Political Skills. Similar to many of the more highly-developed leadership
competencies, political skills are learned through experience and learning
about people and social dynamics.
9. Influence
Skills. At its core, leadership is
about influencing others, so a great leader is a master of social influence,
and able to wield power effectively and fairly. Calling on your
interpersonal ("soft") skills can make you much more influential in a
leadership role.
How to develop Influence Skills. Training in debate helps with making reasoned,
well-thought-out arguments. Seeing things from another's perspective can
help you understand what they want from a negotiation, and allows you to focus
on win-win situations.
10. Area
Expertise/Competence. Many people might list this
first, but in today’s world, knowledge of all aspects of the job is not as
important as it used to be. In high-tech industries, or creative firms, team
members may have more relevant knowledge and expertise than leaders. Still, it
is important that leaders develop their expertise in the particular situation,
organization, or industry in which they lead.
How to develop Area Expertise. Like all of these competencies, development is a lifelong
process. Effective leaders gain expertise and competence and try to learn as
much as they can about their product, their organization, and their team
members. Study the organization. Study competitors. Continue your education.
Other Inventory
Agile
Ambitious
Anticipate
Approachable
Ask hard questions
Assess talent
Be accountable
Be socially responsible
Break down silos
Build relationships
Build teams
Build trust
Caring
Coach others
Communicate effectively
Compassionate
Conduct workforce planning
Confront issues
Counsel with others
Create a culture of
accountability
Create a learning culture
Create a positive work
environment
Create alignment
Create integration
Culturally adept
Decisive
Delegate effectively
Demonstrate interpersonal
skills
Design organizations
Detail oriented
Develop future leaders
Develop other
Direct the work
Discover customer needs
Drive change
Drive performance
Driven
Emotionally intelligent
Empower others
Engage people
Ethical
Exercise sound judgment
Facilitate groups
Flexible
Follow their leaders
Get organized
Give recognition
Give strong presentations
Have personal integrity
Hire and staff
Honest
Improve continuously
Improve processes
Implement social media
Influence and persuade
Innovate
Inspire others
Know the external environment
Leverage diversity
Listen openly
Maintain composure
Maintain work-life balance
Make good decisions
Make inclusive decisions
Make work fun
Manage change
Manage conflict
Manage customer relationships
Manage finances
Manage human resources
Manage performance
Manage processes
Manage projects
Manage risk
Manage technology
Manage the business
Manage time
Measure performance
Mentor others
Motivate others
Negotiate
Network
On-board new employees
Partner with others
Patient
Plan effectively
Politically savvy
Results oriented
Seek and act on feedback
Self aware
Set expectations
Set goals
Set priorities
Set strategy
Set the vision
Share information
Show conviction
Show initiative
Show learning agility
Show organizational agility
Simplify complexity
Solve problems
Speak up
Subject matter expert
Succession plan
Take action
Tolerant
Think and act globally
Think creatively
Think strategically
Thrive in ambiguity
Track new technology
Transparent
Treat people fairly
Value driven
Work across boundaries
Work with senior leaders
Write professionally
Thanks for reading my blog.
Are you Leading?
Dr. Deepak A. Patil
CEO, Lead ThySelf
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